Universal Body Image & Laser Center - Spa Policies
UBI Spa Policies 
We ask that you consider our policies not as restrictions but as indispensable rules, which allow us to provide high standards of service. With regard to appointment cancellation fees, these are unfortunately necessary due to unavoidable expenses and valuable time allocated to clients and patients when they make the appointments.

To make an appointment; please contact us directly by calling 972-535-5580.

Upon scheduling your appointment, clients will be asked to use a credit card to guarantee the appointment. A major credit card is required to hold your reservation(s). You will not be charged a fee for your appointment. A $50 fee will Only be applied to your credit card should you cancel within less than 24 hours or fail to show up for your appointment.

We also recommend that you schedule future appointments in advance to ensure your preferred time is available as nights and evenings are the most requested times.

All booked appointments will be confirmed by our staff via a telephone call reminder a day or two before your appointment or by an automatic e-mail.

Scheduling an appointment is your acceptance of these policies.

What if I am late for my appointment?
Our scheduling is designed to permit the correct amount of time to complete your service. A late arrival will deprive you of precious treatment time. In fairness to others, your treatment must end on time so the next patient’s session can begin on time. If you are not able to be on time we will do our best to complete as much of your treatment as possible. With some treatments, it may be necessary to reschedule your appointment.

What is the cancellation policy?
Your appointment is reserved exclusively for you. Should you need to cancel or reschedule your appointment, please notify us 24 hours in advance. All services cancelled with less than 24 hours notice will be charged the $50 deposit fee.

No-show clients who do not turn up for their treatment appointed time are also charged the $50 deposit fee. A major credit card will be needed to secure appointments. Gift cards are not valid as form of payment for no-show fees. This courtesy enables us to maintain a higher availability of our time for you as well as others. By scheduling an appointment, you are agreeing to our cancellation policy.

Appointments booked for the same day are considered confirmed and cannot be cancelled, to adhere to our strict 24-hour cancellation policy.

We accept MasterCard, Visa, American Express, Discover, and Cash.

Gift Cards
What a special way to show how much you care, or a wonderful way to show your appreciation. Giving a gift card is simple and since you choose the denomination, they are right for any budget. Gift cards are non-refundable.

Guest Policies
All spa guests must be 14 years of age or older. Guests under 18 years of age must be accompanied by a parent or guardian.

Please advise us upon booking of any allergies, ailments, disabilities, high blood pressure, pregnancy or if a wheel chair access is required. Consumption of alcohol before, during or directly after particular spa treatments such as, body sculpting treatments, waxing, and facials is not recommended.

General Policies

A credit card number is required to secure all appointments.

All prices, policies and services are subject to change without notice.

All times stated are approximate. 

Scheduling an appointment is your acceptance of these policies.

All sales are final.
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